Be My Nanny values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.
By using the Be My Nanny application, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
• Full name
• Phone number
• Email address
• Age
• Location (city/region)
• Profile information provided by the user
1.2 Usage Information
• App usage data
• Interaction with features
• Dates and times of access
• Device information (such as device type and operating system)
2. How We Use Your Information
We use the collected information to:
• Provide, operate, and manage our services
• Match families with suitable nannies
• Communicate with users regarding requests, updates, or support
• Improve app functionality and user experience
• Ensure safety, quality control, and compliance with internal policies
• Perform analytics and internal reporting
3. Sharing of Information
We do not sell, rent, or trade your personal data.
Your information may be shared only:
• With trusted service providers who support the app’s functionality (e.g., hosting, analytics, CRM services)
• When required by law, regulation, or legal authorities
All third parties are required to protect your data and use it only for the intended purposes.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against:
• Unauthorized access
• Loss or misuse
• Disclosure or alteration
Your data is stored securely and accessed only by authorized personnel.
5. User Rights
You have the right to:
• Access your personal data
• Request correction or updates to your data
• Request deletion of your account and personal information
• Withdraw consent at any time, where applicable
To exercise these rights, please contact us using the details provided below.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
When data is no longer needed, it is securely deleted or anonymized.
7. Children’s Privacy
Be My Nanny does not knowingly collect personal information from children under the age of 13.
If we become aware that personal data of a child has been collected without parental consent, we will take steps to delete such information promptly.
8. Account Deletion
Users may request deletion of their account and associated personal data at any time by contacting us at:
Email: info@bemynanny.am
Deletion requests are processed within a reasonable timeframe, unless data retention is required by law.
9. International Data Transfers
If you access the application from outside Armenia, your information may be transferred to and processed in countries where our servers or service providers are located, in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application, and the “Last Updated” date will be revised accordingly.
11. Contact Us
If you have any questions about this Privacy Policy or data protection practices, please contact us:
Email: info@bemynanny.am
Phone: +374 99 190107